Find trending topics and quick answers here
Hi, how can we help?
How to solve corrupted characters in exported csv file
When I open the exported CSV file, I encounter corrupted characters. How to solve this problem?
The issue you’re facing with corrupted characters when opening the CSV file is related to encoding and isn’t a problem with our system.
By default, Excel opens files using non-Unicode encoding, which can cause character display issues, especially with non-English characters like Chinese or special symbols like barcodes.
Solve corrupted characters
To resolve this, please click on the following link to access an article that provides detailed instructions: How to Open CSV Files with Unicode (UTF-8) Characters.
Following the steps in the linked article will help you open the CSV file with proper encoding, ensuring that characters, including Chinese characters and barcodes, display correctly in Excel.
If you encounter any further issues or need additional assistance, please don’t hesitate to contact our support team for help.