Find trending topics and quick answers here

Hi, how can we help?

There no matching results.
How to globally customize the font style of all fields in the PDF form

Question Can I quickly and uniformly change the font style of all fields in the PDF form? Answer Absolutely! You can efficiently apply font styles to all fields in your PDF form by making uniform modifications to the field attributes.

Read More
How to change the current team owner or add a new team owner

Question: Can I replace the current team owner with a new team owner? Answer: ✅ Yes, you can change the current team owner.

Read More
How to rename my form and customize downloaded PDF file names

Question Can I modify the form name and personalize the names of downloaded PDF files? Answer Of course! You can customize your form name and downloaded PDF file names. Here’s how:

Read More
Can I duplicate an old form to add new information

Question I invested time in creating a complex online form. Can I copy and reuse an existing form to add new information instead of starting from scratch?

Read More
How to erase all submission data at once?

Question Can I delete all submission data in PlatoForms at once? Answer Yes. Team Admins can permanently delete all submission data across the team using the Erase All Submissions feature. This is useful for teams with strict compliance policies or when you need a fresh start.

Read More
How do conversational forms perform on mobile devices?

Question Do conversational forms work well on mobile devices? Answer Yes, conversational forms are optimized for mobile with touch-friendly interactions. The one-question-at-a-time format is ideal for small screens and thumb navigation.

Read More
How to switch between classic and conversational form layouts?

Question Can I change my form from classic to conversational layout after creating it? Answer Yes, you can switch between layouts with one click at any time without affecting your form data or responses—all form fields, logic, and collected submissions remain intact. You can also preview both classic and conversational layouts before publishing, so you can decide which style works best. The switch only changes how questions are presented to users, while all underlying functionality stays the same.

Read More
What are text spacing options in PlatoForms?

Question What are text spacing options in PlatoForms? Answer Text spacing options help you control how characters appear in your PDF forms. These new modes make your forms look cleaner and more professional by giving you precise control over text alignment.

Read More
What are the different form types in PlatoForms?

Question What are the different form types in PlatoForms? Answer PlatoForms offers 4 form types when you click “Start to build” in your dashboard.

Read More
Can I use multiple passcodes at once?

Question Can I use multiple passcodes at once? Answer Yes, you can! PlatoForms allows you to layer multiple passcodes + password protections to secure your form access and content.

Read More
What's the difference between form passcode, shared URL passcode, save-for-later passcode, and invitation password?

Question What’s the difference between form passcode, shared URL passcode, save-for-later passcode, and invitation password?

Read More
How to set the time zone for submission date/time

Question Can I control how the submission date and time are displayed based on time zones? Answer Yes, you can! You can customize how the submission date and time are shown by selecting the desired time zone setting in your form.

Read More
How can I add a date picker in PlatoForms?

Question Does PlatoForms have a built-in Date Picker field? Answer Currently, PlatoForms does not have a dedicated Date Picker field. However, you can create a date selection field using a Dropdown or Text Input (Date type). Here’s how:

Read More
How to change your PlatoForms account email?

Question Can I change the email address associated with my PlatoForms account? Answer Absolutely! You can update your account email easily from the Account Settings page.

Read More
What browsers and devices are supported by PlatoForms?

Question What browsers and devices are supported by PlatoForms? Answer PlatoForms is designed to work smoothly across various browsers and devices, ensuring accessibility for all users.

Read More
What's the difference between the four embed script options?

Question What’s the difference between the four embed script options? Which embed script option should I use for my website?

Read More
How to use the Country field?

Question What is a Country field? How to use it? Answer What is a Country field? A country field in a form allows users to select a country from a dropdown list. This can be used to gather user locations or for other purposes, such as selecting a trip destination.

Read More
How do I identify the Field ID

Question How do I identify the Field ID? Answer What is Field ID? The Field ID is a unique identifier that helps distinguish fields, making it easier to locate the one you want to edit.

Read More
How to add pre-application questions and set conditional navigation

Question Can I add pre-application questions and set up conditional navigation? Description I’m creating a job application form and want to filter candidates based on specific qualifications. Can I add pre-application questions? If applicants answer positively, they move on to the full application; if not, they exit the process early to save time.

Read More
How to restrict the end date to 15 days after the start date

Question How can I limit the end date to 15 days after the start date in my form? Description I have a form that collects a start date and an end date to track an approval period. I want to set a condition so that the end date cannot be more than 15 days after the start date—it must be within 15 days of the start date. Can PlatoForms help me achieve this?

Read More