Find trending topics and quick answers here
Hi, how can we help?
What is the difference between a page break and a section break?
Question What is the difference between a page break and a section break? Answer PlatoForms gives you two ways to organize a form: page breaks and section breaks. They look similar in the builder but serve different purposes — one controls navigation, the other controls layout.
Read MoreWhy am I receiving duplicate email notifications?
Question Why am I receiving duplicate email notifications after setting up notification routing? Answer The short answer: Your “Default” notification tab is likely still active.
Read MoreIs there any truly free and safe online PDF tool?
Question Is there any online PDF tool that is actually free and safe to use? Answer Yes! While many “free” online tools have hidden limits or security risks, PlatoForms Free PDF Tools are designed to be 100% free, private, and secure.
Read MoreDoes PlatoForms support multiple languages?
Question Does PlatoForms support building forms in multiple languages? Answer Yes! PlatoForms is designed for global teams and supports a seamless multilingual experience across our website, dashboard, and the forms you build.
Read MoreIs PlatoForms better than other form builders?
Question Is PlatoForms better than other form builders? Answer It depends on your use case—but if your workflows rely on PDFs, documents, or approvals, PlatoForms is fundamentally different from traditional form builders.
Read MoreWhat industries benefit most from AI form building with PlatoForms?
Question What industries benefit most from using AI form building with PlatoForms? Answer AI form building benefits any industry that creates or manages forms regularly—not just those working with complex PDFs. PlatoForms supports different starting points through two AI-powered capabilities, making it flexible across a wide range of use cases.
Read MoreHow to erase all submission data at once?
Question Can I delete all submission data in PlatoForms at once? Answer Yes. Team Admins can permanently delete all submission data across the team using the Erase All Submissions feature. This is useful for teams with strict compliance policies or when you need a fresh start.
Read MoreHow do conversational forms perform on mobile devices?
Question Do conversational forms work well on mobile devices? Answer Yes, conversational forms are optimized for mobile with touch-friendly interactions. The one-question-at-a-time format is ideal for small screens and thumb navigation.
Read MoreHow to switch between classic and conversational form layouts?
Question Can I change my form from classic to conversational layout after creating it? Answer Yes, you can switch between layouts with one click at any time without affecting your form data or responses—all form fields, logic, and collected submissions remain intact. You can also preview both classic and conversational layouts before publishing, so you can decide which style works best. The switch only changes how questions are presented to users, while all underlying functionality stays the same.
Read MoreWhat are text spacing options in PlatoForms?
Question What are text spacing options in PlatoForms? Answer Text spacing options help you control how characters appear in your PDF forms. These new modes make your forms look cleaner and more professional by giving you precise control over text alignment.
Read MoreWhich form type should I use in PlatoForms?
Question I’m not sure which form type to choose. Which one is right for my situation? Answer It depends on what you’re starting with and what the end result needs to be. Here are the most common scenarios:
Read MoreCan I use multiple passcodes at once?
Question Can I use multiple passcodes at once? Answer Yes, you can! PlatoForms allows you to layer multiple passcodes + password protections to secure your form access and content.
Read MoreWhat's the difference between form passcode, shared URL passcode, save-for-later passcode, and invitation password?
Question What’s the difference between form passcode, shared URL passcode, save-for-later passcode, and invitation password?
Read MoreHow to set the time zone for submission date/time
Question Can I control how the submission date and time are displayed based on time zones? Answer Yes, you can! You can customize how the submission date and time are shown by selecting the desired time zone setting in your form.
Read MoreHow can I add a date picker in PlatoForms?
Question Does PlatoForms have a built-in Date Picker field? Answer Currently, PlatoForms does not have a dedicated Date Picker field. However, you can create a date selection field using a Dropdown or Text Input (Date type). Here’s how:
Read MoreHow to change your PlatoForms account email?
Question Can I change the email address associated with my PlatoForms account? Answer Absolutely! You can update your account email easily from the Account Settings page.
Read MoreWhat browsers and devices are supported by PlatoForms?
Question What browsers and devices are supported by PlatoForms? Answer PlatoForms is designed to work smoothly across various browsers and devices, ensuring accessibility for all users.
Read MoreWhat's the difference between the four embed script options?
Question What’s the difference between the four embed script options? Which embed script option should I use for my website?
Read MoreHow to use the Country field?
Question What is a Country field? How to use it? Answer What is a Country field? A country field in a form allows users to select a country from a dropdown list. This can be used to gather user locations or for other purposes, such as selecting a trip destination.
Read MoreHow do I identify the Field ID
Question How do I identify the Field ID? Answer What is Field ID? The Field ID is a unique identifier that helps distinguish fields, making it easier to locate the one you want to edit.
Read More