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How do conversational forms perform on mobile devices?
Question Do conversational forms work well on mobile devices? Answer Yes, conversational forms are optimized for mobile with touch-friendly interactions. The one-question-at-a-time format is ideal for small screens and thumb navigation.
Read MoreHow to switch between classic and conversational form layouts?
Question Can I change my form from classic to conversational layout after creating it? Answer Yes, you can switch between layouts with one click at any time without affecting your form data or responses—all form fields, logic, and collected submissions remain intact. You can also preview both classic and conversational layouts before publishing, so you can decide which style works best. The switch only changes how questions are presented to users, while all underlying functionality stays the same.
Read MoreWhat are text spacing options in PlatoForms?
Question What are text spacing options in PlatoForms? Answer Text spacing options help you control how characters appear in your PDF forms. These new modes make your forms look cleaner and more professional by giving you precise control over text alignment.
Read MoreWhat are the different form types in PlatoForms?
Question What are the different form types in PlatoForms? Answer PlatoForms offers 4 form types when you click “Start to build” in your dashboard.
Read MoreCan I use multiple passcodes at once?
Question Can I use multiple passcodes at once? Answer Yes, you can! PlatoForms allows you to layer multiple passcodes + password protections to secure your form access and content.
Read MoreWhat's the difference between form passcode, shared URL passcode, save-for-later passcode, and invitation password?
Question What’s the difference between form passcode, shared URL passcode, save-for-later passcode, and invitation password?
Read MoreHow to set the time zone for submission date/time
Question Can I control how the submission date and time are displayed based on time zones? Answer Yes, you can! You can customize how the submission date and time are shown by selecting the desired time zone setting in your form.
Read MoreHow can I add a date picker in PlatoForms?
Question Does PlatoForms have a built-in Date Picker field? Answer Currently, PlatoForms does not have a dedicated Date Picker field. However, you can create a date selection field using a Dropdown or Text Input (Date type). Here’s how:
Read MoreHow to change your PlatoForms account email?
Question Can I change the email address associated with my PlatoForms account? Answer Absolutely! You can update your account email easily from the Account Settings page.
Read MoreWhat browsers and devices are supported by PlatoForms?
Question What browsers and devices are supported by PlatoForms? Answer PlatoForms is designed to work smoothly across various browsers and devices, ensuring accessibility for all users.
Read MoreWhat's the difference between the four embed script options?
Question What’s the difference between the four embed script options? Which embed script option should I use for my website?
Read MoreHow to use the Country field?
Question What is a Country field? How to use it? Answer What is a Country field? A country field in a form allows users to select a country from a dropdown list. This can be used to gather user locations or for other purposes, such as selecting a trip destination.
Read MoreHow do I identify the Field ID
Question How do I identify the Field ID? Answer What is Field ID? The Field ID is a unique identifier that helps distinguish fields, making it easier to locate the one you want to edit.
Read MoreHow to add pre-application questions and set conditional navigation
Question Can I add pre-application questions and set up conditional navigation? Description I’m creating a job application form and want to filter candidates based on specific qualifications. Can I add pre-application questions? If applicants answer positively, they move on to the full application; if not, they exit the process early to save time.
Read MoreHow to restrict the end date to 15 days after the start date
Question How can I limit the end date to 15 days after the start date in my form? Description I have a form that collects a start date and an end date to track an approval period. I want to set a condition so that the end date cannot be more than 15 days after the start date—it must be within 15 days of the start date. Can PlatoForms help me achieve this?
Read MoreHow to set up signature certificates for Workflow Steps?
Question How can I create signature certificates for the steps within my Workflow? Answer Every step in the Workflow can create a signature certificate, but the setup process differs for the first and subsequent steps.
Read MoreHow can I ensure people know their submission was received?
Question How can I ensure people know their submission was received? Answer We understand the frustration people feel when they’re unsure if their form submission went through. That’s why PlatoForms offers various options to confirm receipt of their submission.
Read MoreCan my online form calculate my customers' age
Question Can my online form calculate my customers’ age? Answer Yes, PlatoForms enables you to calculate a customer’s age based on their input. All you need to do is utilize the Text Input field and conditional logic.
Read MoreHow to obtain the CSV file of form submission
Question How can I obtain the CSV file of form submissions? Answer For All Submissions Choose a time range to export all submissions for a specific form in CSV format. Refer to our documentation for detailed instructions, or wacth our video tutorial.
Read MoreHow to resolve the issues with failing to send notification email
Question Why am I experiencing failure to send the notification emails, and what solutions are available? Answer If you’re encountering issues with sending notification emails, it’s advisable to check if the size of your uploaded PDF is too large when creating an online form.
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