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How to solve ’no valid signature found in this submission'
Question
Why the signature certificate of the PDF indicates “There is no valid signature found in this submission”?
Answer
A signature certificate is produced only when the form knows who was asked to sign. Check these in order:
- The form was filled in from an invitation link with Signature Certificate turned on, or from a workflow step with Create signature certificate on. A form filled in from its public link never produces a certificate.
- The Signature field was actually signed before the form was submitted.
Forms created before the certificate was upgraded: a Signature field that was left off the certificate earlier cannot be added back, because no form builder shows the Collected to Signature Certificate option any more. Clone the form instead: the copy gets the current certificate, which covers every Signature field.
Discover signature certificate
You can discover more about signature certificate here.