PDF Online Form Frequently Asked Questions
PlatoForms FAQ
How can I enhance form embedding with URL parameters
Question I want to embed the form on my website using the embed code and also use a URL Value.
Read MoreHow can I create a master form from an exsiting web form
Question How can I create a master form from a web form I have already created without starting from scratch?
Read MoreHow to solve corrupted characters in exported csv file
Question When I open the exported CSV file, I encounter corrupted characters. How to solve this problem?
Read MoreWhy am I not receiving email notifications as a team member
Question As a team member, I’m not receiving email notifications for the team. What should I do?
Read MoreCan I add pages to an existing PDF form
Question Can I add pages to an existing PDF form? Answer PlatoForms does not have a direct feature for adding pages to an existing PDF form.
Read MoreWhy am I not receiving notification emails
Question Why am I not receiving notification emails? Answer You can solve this issue by following the following steps:
Read MoreHow can I free up my plan capacity and publish new forms
Question How can I free up my plan capacity and publish new forms? Answer To free up your plan capacity and publish new forms, you have two options:
Read MoreHow to globally customize the font style of all fields in the PDF form
Question Can I quickly and uniformly change the font style of all fields in the PDF form?
Read MoreHow to change the current team owner or add a new team owner
Question Can I change the team owner or add a new one? Will the previous team owner’s work be lost?
Read MoreHow to solve 'no valid signature found in this submission'
Question Why the signature certificate of the PDF indicates “There is no valid signature found in this submission”?
Read MoreCan I obtain a signed certificate through a PlatoForms workflow
Question Can I obtain a signed certificate through a PlatoForms workflow or workflow invitation? Answer This feature is still under development, and it’s not available yet.
Read MoreCan I obtain a Signature Certificate if I edit and resubmit my submission
Question Can I obtain a Signature Certificate if I edit and resubmit my submission? Answer Unfortunately, the Signature Certificate is only generated upon the initial submission of the form.
Read MoreCan I add two Signature pads when signing a document first and sending it to my client
Question Can I add two signature pads when signing a document first and sending it to my client?
Read MoreCan I generate a signature certificate using the PlatoForms Invitation API
Question Can I generate a signature certificate using the PlatoForms Invitation API? Answer Currently, this isn’t possible.
Read MoreHow to automate data entry based on another input
Question Is it possible for the form to automatically fill in certain details when my client enters information into a specific field, such as a “student ID,” and retrieve information from a CSV file uploaded to PlatoForms to populate fields like the student’s name, email, and phone number?
Read MoreHow to reuse fields on PDF
Question How can I simplify the online order process for customers? I want them to enter their personal info and order details once, and have that data automatically applied to all the products they choose.
Read MoreHow to customize my online web form's appearance
Question Can I personalize my online web form by adding our company logo and adjusting the background color to match our brand?
Read MoreHow to filter multiple form logics
Question I’ve added multiple logics to my online form, but finding a specific one for editing takes time.
Read MoreHow to use "Else" condition in form logic
Question How can I make my form do different things based on choices or dates? For instance, I’m making a registration form for an event with an early-bird discount.
Read MoreHow to clear field values automatically
Question Can I make a field’s value clear automatically when a user selects an option in the online form?
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