How can I troubleshoot missing details in invitation emails

Question

What should I do if my invitation email doesn’t contain the link, form name, or password?

Answer

If your invitation email is missing crucial details like the link, form name, or password, here’s what you can do:

• Check the default subject and body: The default email subject includes the form name variable {{form_name}}. The invitation link and the password (for password-protected invitations) are in the default email body. Make sure these variables are still present in your email subject and body.

• Review Customized Email Subjects: If you’ve customized the email subjects, ensure that you’ve included the necessary variables. You can refer to a comprehensive list of available variables for guidance here.

Explore form invitation

For detailed instructions on form invitation, refer to our documentation on using form invitation.