Find trending topics and quick answers here

Hi, how can we help?

There no matching results.

Why am I not receiving email notifications as a team member

Question

As a team member, I’m not receiving email notifications for the team. What should I do?


Answer

If you’re a team member not getting email notifications, here’s what to do:

  • Check Email Settings: Make sure your email is correctly added in notification settings.

  • Avoid Duplicates: Don’t use the same email as both a recipient and team member to prevent multiple emails.

  • Review Team Settings: Confirm that team notification settings include all members who need notifications.

Follow these steps to get notifications as expected. If issues persist, contact our support team for help.

For more details, check the Configure form notifications section.


Have more questions? Visit our FAQs page or contact us.