Question 1

Is importing a Google Form into PlatoForms free?

Accepted Answer

Question Do I need a paid plan or credit card to import a Google Form into PlatoForms?
Answer No. The import is free — no paid plan or credit card required. Go to the Google Forms Import page to get started.

Question 2

Does PlatoForms store my Google credentials when importing?

Accepted Answer

Question When I connect my Google account to import a form, does PlatoForms store my Google password or credentials?
Answer No. PlatoForms connects via Google OAuth — your Google password is never shared with or stored by PlatoForms. OAuth grants PlatoForms read-only access to read your form structure. It cannot modify your Google Forms.

Question 3

Does importing a Google Form affect my original form?

Accepted Answer

Question If I import my Google Form into PlatoForms, will my original form be changed or affected?
Answer No. The import creates a separate copy in PlatoForms. Your original Google Form keeps running exactly as it was — you can switch over when you&rsquo;re ready, or run both in parallel.

Question 4

How do I auto-calculate a total score based on user selections?

Accepted Answer

Question How do I auto-calculate a total score based on what users select in my form?
Answer Yes, this is possible using conditional logic. The steps depend on which field type you use.

Question 5

Can I charge a dynamic price based on what the customer selects?

Accepted Answer

Question Can I charge a dynamic price based on what the customer selects in my form?
Answer Yes. The Stripe Payment widget supports dynamic pricing — the amount charged can update automatically based on what the customer fills in.

Question 6

What's the difference between Stripe Checkout and the Stripe Payment widget?

Accepted Answer

Question PlatoForms offers two ways to collect payments with Stripe — which one should I use, and how are they different?

Question 7

Do page breaks and section breaks still work in conversational mode?

Accepted Answer

Question Do page breaks and section breaks still work in conversational mode?
Answer In conversational mode, every field appears one at a time on its own screen. Page breaks and section breaks behave differently here:

Question 8

What is the difference between a page break and a section break?

Accepted Answer

Question What is the difference between a page break and a section break?
Answer PlatoForms gives you two ways to organize a form: page breaks and section breaks. They look similar in the builder but serve different purposes — one controls navigation, the other controls layout.

Question 9

Why am I receiving duplicate email notifications?

Accepted Answer

Question Why am I receiving duplicate email notifications after setting up notification routing?
Answer The short answer: Your &ldquo;Default&rdquo; notification tab is likely still active.

Question 10

Is there any truly free and safe online PDF tool?

Accepted Answer

Question Is there any online PDF tool that is actually free and safe to use?
Answer Yes! While many &ldquo;free&rdquo; online tools have hidden limits or security risks, PlatoForms Free PDF Tools are designed to be 100% free, private, and secure.

Question 11

Does PlatoForms support multiple languages?

Accepted Answer

Question Does PlatoForms support building forms in multiple languages?
Answer Yes! PlatoForms is designed for global teams and supports a seamless multilingual experience across our website, dashboard, and the forms you build.

Question 12

How much does PlatoForms cost?

Accepted Answer

Question How much does PlatoForms cost?
Answer PlatoForms offers flexible pricing plans based on usage, starting with a Free plan and scaling up as your form volume and workflow needs grow.

Question 13

Is PlatoForms better than other form builders?

Accepted Answer

Question Is PlatoForms better than other form builders?
Answer It depends on your use case—but if your workflows rely on PDFs, documents, or approvals, PlatoForms is fundamentally different from traditional form builders.

Question 14

What industries benefit most from AI form building with PlatoForms?

Accepted Answer

Question What industries benefit most from using AI form building with PlatoForms?
Answer AI form building benefits any industry that creates or manages forms regularly—not just those working with complex PDFs. PlatoForms supports different starting points through two AI-powered capabilities, making it flexible across a wide range of use cases.

Question 15

Can I convert my form to a Conversational Form

Accepted Answer

Question How can I tell if my form can be converted to a Conversational Form?
Answer Conversational Form works with web-based forms, including Web Forms, and Master Forms.

Question 16

How to erase all submission data at once?

Accepted Answer

Question Can I delete all submission data in PlatoForms at once?
Answer Yes. Team Admins can permanently delete all submission data across the team using the Erase All Submissions feature.
This is useful for teams with strict compliance policies or when you need a fresh start.

Question 17

How do conversational forms perform on mobile devices?

Accepted Answer

Question Do conversational forms work well on mobile devices?
Answer Yes, conversational forms are optimized for mobile with touch-friendly interactions. The one-question-at-a-time format is ideal for small screens and thumb navigation.

Question 18

How to switch between classic and conversational form layouts?

Accepted Answer

Question Can I change my form from classic to conversational layout after creating it?
Answer Yes, you can switch between layouts with one click at any time without affecting your form data or responses—all form fields, logic, and collected submissions remain intact. You can also preview both classic and conversational layouts before publishing, so you can decide which style works best. The switch only changes how questions are presented to users, while all underlying functionality stays the same.

Question 19

What are text spacing options in PlatoForms?

Accepted Answer

Question What are text spacing options in PlatoForms?
Answer Text spacing options help you control how characters appear in your PDF forms. These new modes make your forms look cleaner and more professional by giving you precise control over text alignment.

Question 20

What are the different form types in PlatoForms?

Accepted Answer

Question What are the different form types in PlatoForms?
Answer PlatoForms offers 4 form types when you click &ldquo;Start to build&rdquo; in your dashboard.

Find trending topics and quick answers here

Hi, how can we help?

How to reuse fields on PDF

Can I customize my web PDF form's appearance

How to filter multiple logics

How to use "else" condition in logic

How to clear field values automatically

How to use my company email for form invitations and notifications

How to use my own domain for form sharing

How to make my online forms multilingual

How to automatically save submitted form data to Google Sheets

How to set up Slack integration for instant form updates notifications

How to collaborate with Team members

How to upload form submissions to my cloud drive folder

How to distinguish and use ‘Form Settings’ and ‘Form Default Settings’

How to save a published online form to my computer

How to reorder pages when cloning a PDF form online

How to customize cloud drive subfolder names

How to pre-fill the Text fields with initial values

Can I create custom and dynamic form email notifications

How to use conditional logic in online forms

Can respondents resume the progress after closing the form