Integrate with Cloud Drive

PlatoForms smoothly works with cloud drives, letting you upload and save form submissions. Once you link your form to your cloud drive, the PDF of each submission goes to your chosen cloud drive folder (on a Web Form, when Upload Data in PDF is on), together with the signature certificate when there is one and, if you choose, a CSV of the answers and the uploaded files.

Video tutorial

Prefer a video walkthrough? Check the tutorial below:

Prerequisites

• You need an active cloud drive account.

  Note

  PlatoForms currently supports Dropbox, Box, OneDrive, and Google Drive.

• Before using this feature, it’s a good idea to create a folder in your cloud drive for storing form submissions.

• It’s also recommended to log in to your cloud drive account in a web browser beforehand.

Integrate with cloud drive

Connect with your cloud drive

1. Go to the Dashboard and select your desired form.

2. Click the Settings (gear) button at the top right of the form, click Manage form, then click Cloud drive under Connect.

   

3. Under Choose a destination, click the tile of your cloud drive, and switch on Connect (for example Connect Google Drive).

   

   You’ll be asked to grant permissions for PlatoForms to access your cloud drive account. Follow the instructions to authorize access.

Customize integration settings

4. After successfully connecting your account, you can set up integration settings like:

   • Select a storage folder and creating a subfolder, see Set up the storage folder.

   • Name your subfolder using custom fields.

   • Enable or disable upload and export options as needed.

5. Click Save to save your settings.

Set up your storage folder

Choose a storage spot

When you’re setting up your integration settings, you can pick a storage folder and make a subfolder.

1. Click Browse to choose a folder from your cloud drive account.

   

   Note

   You might need to grant access one more time. Click Browse again to see your cloud drive folders.

2. Select the folder you made for uploading submissions.

   

   You’ll see the folder’s location in the Saving to Folder box.

   

Create a new subfolder

3. Switch on the Create Subfolder option.

   

4. In the Subfolder input box, enter your custom field to give a name to your subfolder.

   

   Note

   To know what custom fields are available, check out the Name subfolder with custom fields section.

5. Click Save to save your settings.

Name subfolder with custom fields

You can include custom fields in the name of a subfolder, and when the subfolder is created, these custom fields will be replaced with their actual values.

Currently, the custom fields that are supported include:

• {{index}}
  A running number per form. On PDF Fillable Forms, Web PDF Forms and master forms it goes up with every PDF created, so a revision gets a new number. On Web Forms it goes up with every new submission, and a revision keeps its number. Use this custom field if you prefer using a unique value as the subfolder name.

• {{yyyy-mm-dd}}

  The submission date, in the team owner’s time zone. If you want to use dates as subfolder names, paste this code in the subfolder setting section. You can change the order of the parts, for example {{dd-mm-yyyy}} or {{mm-dd-yy}}, where dd is the day, mm the month, and yyyy or yy the year. Use - as the separator: a . becomes _ ({{dd.mm.yyyy}} gives a folder such as 11_10_2026), and a / creates nested folders (for example {{yyyy}}/{{mm}} makes a folder per year with a folder per month inside).

• {{data.fidXX}}

  Use the data in the form submission to name your subfolder. fidXX stands for the Field ID. You can locate this ID in the form builder.

  Note

  Keep in mind that the form editor displays only the ID numbers, so you should add fid before the number to reference the field correctly, like fid3.

  

• {{form_name}}

  Use this to organize your subfolder with the same name as your online form. For instance, if your online form is named “sample.pdf”, your subfolder will be named “sample_pdf.”

• {{tracking_code}}

  A code to track the submission in the submission page.

  

• {{revision}}

  This custom field displays submission revisions, starting at 1 and increasing with each edit and resubmission. You can check the submission revisions from Action dropdown on the Submissions page.

  

Defaults, failed uploads and plan changes

• After you connect, Upload Data in PDF (Web Forms) and Upload Attachment Files are on. Upload Data in CSV is off until you turn it on.
• If an upload fails, PlatoForms tries again several times over the next few minutes. This applies to every file: the PDF (including a Web Form’s PDF of the answers), the signature certificate, the CSV and the uploaded files. If it still fails, the team owner gets an email asking to reconnect the drive. The submission stays on the Submissions page, and it is not uploaded again automatically after you reconnect.
• When a paid plan or the free trial ends, cloud drive uploads are switched off. They come back on when the team subscribes.

Remove connection

To remove the connection to your cloud drive, go to Manage form > Cloud drive where you set up the connection, and click Remove Connection > Confirm.

Here’s another video tutorial: