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FAQ Can respondents resume the progress after closing the form

Can respondents resume the progress after closing the form

Question

My online form consists of multiple pages. Can respondents resume the progress after accidental closure?


Answer

Absolutely! You can let your respondents resume the progress in two ways:

  • Auto-save: Progress is automatically saved. Even if the form is closed, previous responses are retained.

  • Save for later: Adds a Save for Later button, providing respondents with a link to return and complete their form within 60 days.

    Save for later showcase

These options guarantee a seamless experience, even after accidental closure or returning later to complete. Choose the best-fit option and set it up as follows:


Auto-save option

  1. Hover over the form on the Dashboard.

  2. Click the Settings (gear) icon in the top right corner and select Invitation.

    Invitation button

  3. Configure your invitation in the Invitation panel.

    For detailed instructions, check the Set your invitation section.

  4. After the configuration, scroll down and enable Forms are saved automatically.

    Forms are saved automatically


Save for later option

  1. Hover over the form on the Dashboard.

  2. Click the Settings (gear) icon in the top right corner and select Form Settings.

    Form Settings

  3. In the Form Settings window, under the General tab, switch on Enable “Save for Later”.

    Enable “Save for Later”

    Note: If respondents click Save For Later multiple times, they’ll still access the same link. They can also send it to their email or bookmark it for later use.


Explore more


  • Find more about form invitations here.
  • Find more about form settings here.

Have more questions? Visit our FAQs page or contact us.