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Can I convert my form to a Conversational Form

Question

How can I tell if my form can be converted to a Conversational Form?


Answer

Conversational Form works with web-based forms, including Web Forms, and Master Forms.

The easiest way is to check it directly in the form builder. Follow these steps:

  1. Open your form in the builder.

  2. Click Preview & Design.

    Preview Master Form

  3. Look at the top of the preview window.

  • If you see a Classic / Conversational switcher → ✅ Your form can be converted.

    conversational style form

  • If you don’t see the switcher → ❌ Your form can’t be converted.


Why this happens
PDF online forms use the original PDF as the visual background.
Because of this fixed layout, they stay in Classic mode and don’t support Conversational style.


Good to know


  • Conversational Form works with web-based forms, including Custom Web Forms and Master Forms.
  • PDF online forms (forms that keep a PDF as the background) are not supported.
  • If you’re unsure, the Preview & Design screen is always the fastest way to check.

Video tutorial

Prefer a visual walkthrough? This video shows how Conversational Form works.


Have more questions?
Visit our FAQs page or contact us.