Can respondents resume the progress after closing the form

Question

My online form consists of multiple pages. Can respondents resume the progress after accidental closure?

Answer

Absolutely! You can let your respondents resume the progress in two ways:

Auto-save: Progress is automatically saved. Even if the form is closed, previous responses are retained.
Save for later: Adds a Save for Later button, providing respondents with a link to return and complete their form within 60 days.

These options guarantee a seamless experience, even after accidental closure or returning later to complete. Choose the best-fit option and set it up as follows:

Auto-save option

Hover over the form on the Dashboard.
Click the Settings (gear) icon, then click Manage Form.
In the left sidebar, click Invitations under SHARE & ACCESS.
Configure your invitation. For detailed instructions, check the Set your invitation section.
Scroll down to the Settings section and check Form is saved automatically

Save for later option

Hover over the form on the Dashboard.
Click the Settings (gear) icon, then click Manage Form.
Under General settings, scroll to the SAVE-FOR-LATER section and switch on Enable “Save for Later”.

Note: If respondents click Save For Later multiple times, they’ll still access the same link. They can also send it to their email or bookmark it for later use.