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Where can I find PlatoForms’ security and compliance documentation?
Question
Does PlatoForms have a security or trust page where I can review compliance certifications, data handling practices, and privacy guidelines?
Answer
Yes. All security, privacy, and compliance resources are consolidated in the PlatoForms Trust Center.
Key resources
| Resource | What it covers |
|---|---|
| Trust Center | Full overview: certifications, security architecture, infrastructure, data handling, and downloadable compliance documents |
| HIPAA Compliance Guide | How PlatoForms meets HIPAA Privacy and Security Rule requirements, including the Business Associate Agreement (BAA) |
| Data Security & Privacy Docs | Encryption standards (AES-256, TLS 1.2+), access controls, and data retention policies |
| Two-Factor Authentication | Enabling 2FA for your team account |
| Activity Logs | Notification and reminder emails, submission deletions and data retention events. Teams with HIPAA compliance enabled also get an Audit Log of views, downloads, edits and sign-ins |
| Signature Certificates | Tamper-evident e-signature records for invitation and workflow signers: the notice the signer agreed to, timestamps, IP addresses, SHA-256 fingerprints and a public verification page (forms created since the September 2026 certificate upgrade) |
| Privacy Policy | How PlatoForms collects, stores, and processes personal data |
| AI Transparency | How AI features handle document content, and which third-party providers are used |
Downloadable compliance documents
The Trust Center also provides downloadable documents for enterprise and regulated-industry customers, including:
- Data Processing Agreement (DPA)
- HIPAA Business Associate Agreement (BAA) template
- VPAT / WCAG 2.1 AA Accessibility Conformance Report
- FERPA Compliance Statement
- Higher Education Security Overview (HECVAT-aligned)